Home Tech News UBA, GTBank Nigeria Take Banking Services to Whatsapp

UBA, GTBank Nigeria Take Banking Services to Whatsapp

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UBA, GTBank Nigeria Sets to a Launch UBA Whatsapp number and GTbank Whatsapp number

The United Bank for Africa (UBA) Wednesday announced that its chat banker, Leo has launched its pilot mode on WhatsApp and will be fully available to customers by September 1, 2018.

This is just as the Guaranty Trust Bank Plc (GTBank) also announced that it will be leveraging the WhatsApp Business Solution to offer Nigerians an additional channel to connect with the bank for enquiries, service requests and access to other basic banking services.

Both financial institutions stated these in separate statements made available to THISDAY.

According to UBA, with Leo now on WhatsApp, customers who are lovers of the app would be able to open new accounts, check their balances on the go and carry out basic banking services.

Speaking about the launch of Leo on WhatsApp, the Group Managing Director, UBA, Kennedy Uzoka said: “Our customers are at the heart of our business and we as a bank, are never relenting in matching our words with equal action. In today’s fast paced world with demands for quick responses, our aim is to make banking seamless and effortless for our millions of existing and potential customers.

Also speaking on the launch of Leo on WhatsApp, Group Head of UBA’s Online Banking, Mr. Austine Abolusoro stated: “UBA is a technology-driven institution with vast knowledge in the business that we do and Leo, being a tested dependable and intelligent personality, will replicate on WhatsApp, the success it has experienced on the Facebook Messenger platform.

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“It is a solution that is from the customer’s standpoint, easy to use by anyone regardless of your demography.’ ‘Leo is ready and waiting to help with any form of banking services’ continued Abolusoro.

“WhatsApp has been in existence for over 9 years, reaching more than 1.5 billion people in over 180 countries. The premium private chat platform has assured that there will be no spam messages as the development is to enable businesses serve their customers with useful and helpful information.

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On its part, GTBank explained that following the launch of its Whatsapp Business Solution, the bank would be leveraging the platform to bring financial services closer to customers, whilst offering them more channels to bank, make enquiries and have their service requests treated promptly.

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